Quality management at FESSMANN
Our quality principles with which our products and work are aligned are met with a consistent quality management system. Standards in processes and products are important to us in order to produce reproducible long-lived and efficient products for our customers.
Our quality management system is based on methodical and ethical values that are practised in cooperation between us and our customers and among each other as well as with our suppliers.
We consider responsibility for people, products, processes and resources to be inseparable and pass on this responsible use of technology to our employees. This responsibility is to be reflected in high quality with a great benefit for our customers.
By sustainability, we mean responsible entrepreneurial action in harmony with the environment and society. We use energy and materials as efficiently as possible in order to avoid harmful effects of our work on the environment. Resource-protecting production processes and continuous further development of our products promote sustainable activity. This combination ensures long-term economic success.
High quality is also reflected in our practiced mistake culture. Mistakes can never be avoided entirely. However, we strive to use these in order to continually develop further. This benefits our products, processes and know-how.
We put our high valuation of our employees and partners at the focus of our work and give them decision-making rights for their daily work to create interesting jobs and strengthen team building.
Compliance with delivery times for our products and services are relevant for us and an inseparable part of our company's quality. We standardise our systems and processes to promote quick reactions and ensure high availability in service.
Systems for thermal production of foods require a high degree of competent services. Careful selection of a system, the compliance with authority specifications required for this and the necessary installation of the systems are just as important to us as responsible service to ensure high availability and long-lived products.
We consider our products sustainable in that we want to be our customers' partners to make them happy and successful.
